By accessing the kg99 website and using its services, you agree to be bound by all the terms and conditions outlined below. If you do not accept these terms, please refrain from using our platform. For any questions, feel free to reach out to our support team.
1. General Terms & Conditions
Kg99 is an online gaming and Sports Betting platform. Please read and understand the following general terms carefully before using this platform. These terms may be updated at any time and will take effect immediately upon publication.
- Users must be 18 years of age or older to access kg99's services.
- Accessing the platform will be considered as your acceptance of these terms and conditions.
- Kg99 reserves the right to modify, suspend, or discontinue its services at any time without prior notice.
- These Terms & Conditions constitute the entire agreement between the user and kg99.
Important: Although this document is written in Bengali, kg99's legal operations adhere to international standards.
2. Account Registration & Verification
You are responsible for providing accurate and complete information when registering at kg99. Accounts created with false or misleading details may be suspended at any time, and kg99 reserves the right to forfeit any remaining balance in such cases.
- Each user may register only one account. Multiple accounts are strictly prohibited.
- The name, date of birth, and contact details provided at registration must be accurate.
- KYC (Know Your Customer) verification must be completed before your first withdrawal.
- For KYC verification, you must submit a scanned copy of your National ID card or passport.
- Keeping your account password confidential is solely your responsibility.
- Allowing anyone else to access your account is strictly prohibited.
Warning: If multiple accounts are detected from the same device or IP address, all associated accounts will be immediately closed.
3. Deposit & Withdrawal Policy
Kg99 supports a wide range of payment methods including bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.
- The minimum deposit amount is ৳100 and the minimum withdrawal is ৳500.
- Deposits are typically credited instantly. Bank transfers may take 1–2 business days.
- Withdrawals are generally processed within 24–48 hours.
- Withdrawals will only be processed to the same payment method used for the deposit.
- Withdrawals to third-party accounts are strictly prohibited.
- To prevent money laundering, additional verification may be required for large withdrawals.
Please contact our support team within 24 hours for any payment-related issues. Delays in reporting may make it significantly harder to resolve the problem.
4. Bonus & Promotion Terms
Kg99 offers a variety of bonuses and promotions, each with its own terms detailed on the relevant offer page.
- Always read the wagering requirements carefully before accepting any bonus.
- The welcome bonus is available once only and is exclusively for new members.
- Bonus funds cannot be withdrawn — they may only be used for gameplay.
- Winnings earned from bonuses can be withdrawn once the wagering requirements have been met.
- Kg99 reserves the right to modify or cancel any bonus offer at any time.
- If bonus abuse is detected — including arbitrage betting or operating multiple accounts — all bonuses and winnings will be forfeited.
Please Note: Withdrawals are simpler when no bonus has been claimed. Take your time before accepting any bonus after a deposit.
5. Gaming Rules
All games at kg99 are powered by internationally certified Random Number Generator (RNG) technology, regularly audited by independent third parties to ensure complete fairness.
- The outcome of each game session is independent and not influenced by previous sessions.
- In the event of a disconnection during a live game, the outcome will be determined based on the data saved on our servers.
- If a technical error occurs during a game, the relevant round may be voided and bets refunded.
- If a display error results in an incorrect payout being shown, the correct amount will apply.
- If a bet is voided in Sports Betting, the stake will be returned to your account.
6. Prohibited Activities
The following activities are strictly prohibited on kg99. Violations may result in account closure and forfeiture of your balance.
- Operating more than one account under the same individual's name.
- Using artificial or manipulated betting patterns to obtain bonuses.
- Attempting to access the system through hacking, phishing, or any other form of cyber attack.
- Using the platform for money laundering or any form of illegal financial activity.
- Harassing other players or engaging in discriminatory behavior.
- Using automated bots or software to play games.
- Conducting transactions using a third-party account.
Serious Violations: kg99 reserves the right to notify law enforcement authorities upon discovering evidence of money laundering or fraud.
7. Account Suspension & Closure
Kg99 may suspend or permanently close accounts under certain circumstances. Users may also request account closure at any time.
- Accounts may be suspended without notice in the event of a policy violation.
- Failure to complete KYC verification will result in account restrictions.
- A maintenance fee may be deducted from inactive accounts (no activity for 12 months).
- After account closure, your remaining real-money balance will be refunded — bonus balances will not.
- Once self-exclusion is activated, your account cannot be reactivated before the designated period ends.
8. Limitation of Liability
Kg99 is not liable for financial losses related to gaming. Players participate voluntarily and at their own risk.
- Kg99 is not liable for any financial losses resulting from gameplay.
- Kg99 is not responsible for disruptions to game sessions caused by internet connectivity issues.
- Kg99 is not responsible for issues caused by the user's device or software.
- Any game-related errors from third-party providers are the sole responsibility of those providers.
9. Privacy & Personal Data
Kg99 handles your personal information with the utmost care. For more details, please read our Privacy Policy read it here.
- Information provided at registration will be used solely for the purpose of delivering our services.
- A separate consent will be obtained if your information is to be used for marketing purposes.
- Information may be disclosed to authorities if required by law.
- Your data is never sold to third parties.
10. Changes & Amendments
Kg99 reserves the right to update these Terms & Conditions at any time. Changes take effect immediately upon publication on the website.
- You will be notified at your registered email address in the event of any significant changes.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
- If you do not agree to the updated terms, you have the right to close your account and withdraw your remaining balance.
Check this page regularly or keep your email notifications enabled so you never miss an update.
Contact Us
If you have any questions about these Terms & Conditions, please reach out to our support team:
support@kg99.ws
Support available: 24 hours a day, 7 days a week